Maintenance & Support Plans
Your digital products — always fast, secure and running perfectly.
Stack Decode Web and IT Solutions provides professional maintenance and support plans for websites, mobile apps, e-commerce stores, web applications and automation workflows. From $49/month — we keep everything running smoothly so you never have to worry about it again.
Websites & web apps
Mobile apps (iOS & Android)
E-commerce stores
Automation & workflows
Serving 25+ countries
Why this matters
What happens when your digital products go without care.
Outdated software = open security risk
Outdated plugins, themes, app dependencies and third-party libraries are the number one cause of hacks and data breaches. Regular updates close these gaps before attackers find them.
Performance degrades over time
Websites slow down. Apps develop memory leaks. Databases grow without cleanup. Without active monitoring and optimisation, what was fast at launch becomes frustratingly slow within months.
APIs and integrations break silently
Third-party APIs update without warning. Payment gateways change their endpoints. Automation flows stop working. Without monitoring, these failures go unnoticed — until a client or customer reports a problem.
Google penalises unmaintained websites
Search engines actively favour technically sound, fast and regularly updated websites. An unmaintained site quietly loses rankings month by month — taking your organic traffic with it.
Emergency fixes cost far more
A monthly maintenance plan starting at $49 costs a fraction of what a single emergency recovery, hack cleanup or critical bug fix costs. Prevention is always cheaper than the cure.
What we cover
One plan covers
everything we build — and everything we didn't.
Websites
WordPress · Webflow · Custom HTML/CSS · PHP
- Bug fixes and broken page repairs
- Plugin, theme and CMS core updates
- Security monitoring and malware scanning
- Speed and performance optimisation
- Monthly SEO health check
- Regular backups and restore testing
- Browser and device compatibility checks
- Monthly performance report
Mobile Apps (iOS & Android)
React Native · Flutter · Native iOS · Native Android
- App store compliance updates (iOS & Android policy changes)
- OS compatibility updates (new iOS and Android versions)
- Bug fixes and crash monitoring
- API and backend maintenance
- Performance monitoring and memory optimisation
- Push notification system monitoring
- Third-party SDK updates
- Monthly app health report
E-commerce Stores
Shopify · WooCommerce · Custom e-commerce builds
- Product listing updates and bulk edits
- Payment gateway monitoring and testing
- Inventory sync issue resolution
- Checkout flow testing and optimisation
- Order management system maintenance
- Discount and coupon system updates
- Speed optimisation for product pages
- Monthly sales performance report
Web Applications & Custom Builds
React · Node.js · Laravel · Custom stacks
- Bug fixes and feature maintenance
- Database performance monitoring and cleanup
- API endpoint monitoring and updates
- Security patching and dependency updates
- Server and hosting environment monitoring
- User authentication system maintenance
- Performance profiling and optimisation
- Monthly technical health report
Automation & Workflow Systems
Zapier · n8n · Make · Custom API integrations
- Monitoring automation flows for failures and errors
- Fixing broken connections when third-party APIs update
- Adding new automation steps as your business grows
- CRM and tool integration maintenance
- Workflow performance optimisation
- Error alert setup and monitoring
- Documentation updates when flows change
- Monthly automation health report
Every plan includes
No matter which plan — these never change.
Bug fixes & technical support
Any bugs, errors or technical issues are fixed promptly — no extra charges, no ticket queues, no waiting weeks for a response.
Security monitoring
We actively monitor your digital product for vulnerabilities, suspicious activity and known threats — and act immediately when something is detected.
Regular backups
Your data is backed up regularly and restore points are tested. In the event of any issue we can recover everything quickly with zero data loss.
Monthly report
Every month you receive a clear, readable report showing exactly what was checked, updated, fixed and optimised. No confusion — just clarity.
Software & dependency updates
All plugins, themes, packages, SDKs and dependencies are kept updated to their latest stable versions — reducing security risk and improving performance.
Personal oversight by Anmol Verma
Every plan is personally overseen by our founder — an 8+ year senior developer. You're not managed by a junior or an automated system. A real expert watches over your product every month.
Maintenance plans
Simple, transparent pricing. No hidden fees. No surprises. Ever.
$49
- Bug fixes & technical support
- Software & dependency updates
- Security monitoring
- Regular backups
- Monthly performance report
- Email support
- Content or product updates
- SEO health check
- Priority support
- WhatsApp support
- Strategy call
Response: Within 24 hours
Support: Email
STANDARD CARE
MOST POPULAR
$99
/month
- Everything in Basic
- Content or product updates (up to 2 hours/month)
- Performance optimisation
- Monthly SEO health check
- Priority support
- WhatsApp support access
- Detailed monthly report
- Weekly backups
- 24/7 uptime monitoring
- Monthly strategy call
- Dedicated support channel
Response: Within 12 hours
Support: Email + WhatsApp
$199
- Everything in Standard
- Content or product updates (up to 4 hours/month)
- Weekly automated backups
- 24/7 uptime & performance monitoring
- Monthly 30-min strategy call with Anmol
- Dedicated Slack or WhatsApp channel
- Proactive improvement suggestions
- Emergency support included
- Comprehensive monthly report
- Hack or failure recovery included
Response: Within 6 hours
Support: Email + WhatsApp + Dedicated Slack
Not sure which plan fits your product?
Compare all plans
Everything side by side.
| Feature | Basic$49/mo | Standard$99/mo | Premium$199/mo |
|---|---|---|---|
| Bug fixes & support | ✓ | ✓ | ✓ |
| Software & dependency updates | ✓ | ✓ | ✓ |
| Security monitoring | ✓ | ✓ | ✓ |
| Regular backups | ✓ | ✓ | ✓ |
| Monthly report | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | ✓ |
| Content / product updates | ✕ | 2 hrs | 4 hrs |
| Performance optimisation | ✕ | ✓ | ✓ |
| SEO health check | ✕ | ✓ | ✓ |
| Priority support | ✕ | ✓ | ✓ |
| WhatsApp support | ✕ | ✓ | ✓ |
| Weekly backups | ✕ | ✕ | ✓ |
| 24/7 uptime monitoring | ✕ | ✕ | ✓ |
| Monthly strategy call | ✕ | ✕ | 30 min |
| Dedicated Slack channel | ✕ | ✕ | ✓ |
| Emergency support | ✕ | ✕ | ✓ |
| Hack / failure recovery | ✕ | ✕ | ✓ |
| Response time | 24 hrs | 12 hrs | 6 hrs |
How it works
Up and running in less than 24 hours.
01
Choose your plan
Pick Basic, Standard or Premium based on your product type and the level of support your business needs. Not sure? Book a free 15-minute call and we'll guide you.
02
Complete secure payment
Pay securely via Razorpay (INR for Indian clients) or Stripe (USD for international clients). No setup fees. Your plan activates immediately after payment.
03
Complete your onboarding form
After payment you'll receive a secure onboarding form. Tell us what you need maintained — website, app, e-commerce store, automation or all of the above. Share your access details securely.
04
We run your first audit
Within 24 hours Anmol personally runs a full audit of your digital product — security, performance, dependencies and overall health. You'll receive an initial report flagging anything that needs immediate attention.
05
Monthly care begins
From day one we monitor, update, fix, optimise and report. Every month you receive a clear report showing exactly what was done, what was found and what's planned for next month.
Who this is for
For anyone who wants their digital product to keep performing.
Small business owners
You built your website or app to grow your business — not to spend time fixing technical problems. Hand it over and focus on what you do best.
E-commerce store owners
A slow checkout, broken payment gateway or out-of-sync inventory directly costs you sales. Our maintenance plans keep your store running and converting every day.
Mobile app owners
New iOS and Android releases break apps that aren't actively maintained. We keep your app store compliant, OS compatible and performing on every device.
Startups & SaaS businesses
Your web application is your product. Downtime, bugs and performance issues directly affect your users and your revenue. We keep it stable so you can keep growing.
Agencies & white label partners
Offer ongoing maintenance to your own clients — delivered silently under your brand by Stack Decode. White label maintenance available across all plan levels.
International businesses
We maintain digital products for clients across the US, UK, Canada, Australia and 25+ countries. Time zones, currencies and remote access are never a blocker.
Frequently asked questions
Honest answers about our maintenance plans.
Do you maintain products you didn't build?
What types of digital products do you maintain?
Do I need to sign a long-term contract?
Can one plan cover multiple products?
How do you access my product securely?
What if my app breaks after an iOS or Android update?
What if I need more update hours than my plan includes?
Will I know what you've done each month?
Do you offer white label maintenance for agencies?
What payment methods do you accept?
Get started today
Your digital products deserve better than being left to chance.
Every day without proper maintenance is a day your website, app or digital product is vulnerable, degrading and quietly losing ground. For less than $2 a day — Stack Decode keeps everything running exactly as it should, every single month.